Name: Steven Moro
Hometown: Windsor, ON
Position: Director of Operations
How long have you worked at CSG? 19 years
What's your favourite part of the job?
Working with great people to go against the status quo – every day we push ourselves not only to enhance our current processes, but to come up with solutions that we hadn’t considered in the past. Innovation and open dialogue allows for individual and group ideas to be presented, explored, and implemented throughout the company.
What's the most challenging part of the job?
Never settling for what’s expected. At CSG we are always coming up with a way to find a new and better solution. That’s what makes CSG a great place to work – we work hard, but truly enjoy what we’re doing.
What skills have you learned at CSG?
I developed every skill I have working for CSG – time management, organization, strategic thinking, and working with others. Having said that, I think the most important skill is communication. During my time here, I’ve learned that it’s very important to listen to what others have to say, to communicate ideas clearly, confirm that everyone understands and then to move forward together.
What makes CSG different from other places you’ve worked?
CSG is a family. We work together and are constantly evolving and challenging each other – that makes CSG a fun and exciting workplace.
What is the work culture like at CSG?
It’s a positive culture of respect, appreciation and innovation. We work together as a team and we’re always making sure to reinvent ourselves. When you walk through the front doors, you are greeted with a warm welcome and you see that friendliness throughout the company. It’s a large company that feels like a small family.
What advice do you have for young professionals looking to stay in the Windsor-Essex area?
Take a look around Windsor-Essex – it’s changed a lot over the years. Windsor-Essex isn’t just the Big Three anymore. We’ve diversified and continue to reinvent ourselves and as a result, there are a lot more opportunities here than you realize. You just need to get out there and discover what this region has to offer. We have a lot of hard working, strategic thinking people in this area. It’s important to find an employer that shares your goals and fits with your personality. Your best chance for success comes when you are a happy, productive employee. For myself, I believe in fairness and hard work. These are the same qualities that I see in the owners and fellow employees here. This is why I have, and continue, to enjoy working for Cypher Systems Group.