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Hama Mapfumo

Name: Hama Mapfumo

Age: 26

Hometown: Windsor, ON

Position: Senior Service Broker

How long have you worked at CSG? 3 years

What’s your favourite part of the job?

At CSG, we are rewarded for our hard work. The company has incentive programs that reward employees who try their best and strive to improve.

What’s the most challenging part of the job?

The biggest challenge I faced was adapting to the fast paced environment that comes with being a Senior Service Broker.

What skills have you learned at CSG?

I have learned how to lead and motivate my peers. Being a Senior Service Broker has also enhanced my multitasking skills.

What makes CSG different from other places you’ve worked?

The staff. The atmosphere is friendly and everyone is pulling for one another. CSG has a family feel to it and the organization goes above and beyond to ensure that everyone feels like they are a part of the family.

What is the work culture like at CSG?

Competitive but friendly; we all have targets to meet but encourage each other to succeed.

What advice would you give professionals looking to stay in Windsor-Essex?

Come to CSG – it’s a great place to start and to build a career. The organization has a wide range of opportunities in different fields. Also, living in Windsor-Essex itself has its perks, including inexpensive housing and fast and easy access to the U.S – which is something most major cities in Canada can't offer.