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Name: Carl Haffner

Age: 33

Hometown: Harrow

Position: Senior Broker

How long have you worked at CSG? 5 Years

What’s your favourite part of the job?

I enjoy the fact that you are always learning, and using this knowledge to assist clients and co-workers in continuing to build a greater wealth of knowledge.

What’s the most challenging part of the job?

Multi-tasking. You have to insure that each client is getting your full attention and each case is treated as well as the last. You also have to make sure that they’re comfortable in their knowledge of our products and our service.

What skills have you learned at CSG?

Learning to do different tasks at once, team work, and client service. One thing that really sticks out is how I’ve learned to take something that sounds complex or technical jargon and make it sound easy for the client to understand.

What makes CSG different from other places you’ve worked?

You feel appreciated here. Your hard work and effort never goes unnoticed. Your co-workers congratulate you when you do a job well done and the company itself takes the time to recognize milestones.

What is the work culture like at CSG?

It is a very friendly atmosphere. You really get the feeling that everyone is there to support you, work together, broaden your horizons, make sure you’re comfortable in your role and make sure your ideas are being heard.

What advice would you give professionals looking to stay in Windsor-Essex?

To find a company like CSG that supports not just you as an employee but strives to make itself and the community here better and better, you cannot find that elsewhere.