Hometown: Windsor, On
Position: Service Team Leader
How long have you worked at CSG? 5 years
What’s your favourite part of the job?
My favourite part of the job is being able to facilitate the growth of a broker through individualized coaching techniques. There is nothing more rewarding than seeing a broker become successful in their role by implementing the tips and tricks discussed through our work together.
What’s the most challenging part of the job?
Every broker is different. In order to see the full potential of each broker, an individualized coaching strategy needs to be implemented. Getting to know your staff at an individual level helps to ensure their needs are being addressed to facilitate growth and development.
What skills have you learned at CSG ?
Organization is key! Being able to prioritize different tasks and plan out my time is very important to ensure that all my work is completed in a timely manner.
What makes CSG different from other places you’ve worked?
CSG is very innovative. CSG is always looking for new endeavors providing an exciting atmosphere. I am excited to see what the company’s next steps will be!
What is the work culture like at CSG?
CSG is very family oriented. I have never worked for a company who promotes healthy family relationships by providing various children’s events throughout the year such as the Children’s Christmas Party and Easter Egg Hunt. Being part of the CSG culture is like being part of a large family.
What advice would you give professionals looking to stay in Windsor-Essex?
There are many opportunities at CSG for employees to grow and expand their repertoire. CSG has a vast array of companies ranging from insurance to sport teams that require professionals to be successful.