Our Commitment

Cypher Systems Group (CSG) is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

The Multi-Year Accessibility Plan outlines CSG’s actions to prevent and remove barriers to accessibility and describes CSG’s progressive approach to meeting applicable legal and regulatory requirements, including those set out in human rights legislation and AODA. This Plan is a continually expanding and flexible document that will be updated at least every five years, as CSG’s accessibility strategy evolves. Our Customer Service Policy, Accessibility Policy and Multi-Year Accessibility Plan are available in alternate formats upon request.

CSG welcomes feedback in relation to our accessibility, in the format most convenient to the person providing feedback. If you have any feedback about our accessibility or require any further information, please call us at 1 800 396 1986, or email us at

Customer Service Policy

Accessibility Policy

Multi-Year Accessibility Plan